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Industry brief: Reimagining service delivery – Innovative approaches for sustainable impact in low-income communities

12 November 2024

Industry brief: Reimagining service delivery – Innovative approaches for sustainable impact in low-income communities

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South Africa faces profound challenges in providing basic services such as water, sanitation, and electricity to millions living in low-income communities and informal settlements.

This industry brief is written for:
National and local policymakers, urban planners, and alternative service delivery providers.

It aims to achieve two key objectives:
• It sheds light on the magnitude and complexity of South Africa’s service delivery crisis, offering a comprehensive understanding of the obstacles faced by both municipalities and communities.
• It underscores the potential for transformative action, demonstrating that these challenges also present opportunities for innovative solutions and sustainable development.

The writing of this brief is supported by Agora Energiewende.